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CreativeGiftsAndGallery.com features the artwork of brother & sister artists, Viejo & Elia.
Since 1997, the internet has provided Viejo & Elia with the opportunity to sell their artwork worldwide. We are a family owned business and take great pride in everything we do. From what we offer on our website all the way through the e-mail order confirmation and shipping process.
We realize that customers have many choices for buying gifts and artwork on the internet, but we strive to create an overall positive experience that is superior to our competitors by offering...
• Unique gifts and exclusive original artwork
• Direct interaction with our artists
• Excellent customer service and a 100% satisfaction guarantee
• FREE shipping on Gift items
Forms of Payment
We accept Visa, Mastercard, American Express and online bank account transfers via PayPal, our online payment processing partner. Online payments with PayPal are secure and easy. PayPal no longer requires users to sign up for a PayPal account in order to process their payment for goods or services. If, however, you would like to open a PayPal account or would like more information, click here.
Other Payment Options
We accept personal checks or money orders. Click here to fill out our order form or you can call us at 310.210.9499 Monday - Friday 9am to 7pm PST and 10am to 6pm PST Saturday and Sunday. We'll get back to you within 24 hours with instructions.
International Orders
International customers can pay by international money order in US dollars only.
Click here to fill out our international order form. We will contact you with a shipping quote within 24 hours.
Or, you can call us at 1 310.210.9499 Monday - Friday 9am to 7pm PST and 10am to 6pm PST Saturday and Sunday.
Shipping Information
We offer FREE shipping on GIFT items shipped in the continental USA. (Gallery artwork and custom orders do not apply for free shipping.) We use USPS and UPS Ground service. Most orders ship within 3 business days. Generally, you can expect to receive an item within 1 to 2 weeks of your order. In some cases, artwork may not be available for 3 to 6 weeks because it is being made or currently on exhibit. You will be notified in such cases. Shipping charges, if any, and the availability of our products are posted on each product page.
If your package appears to have been opened or has been damaged during shipping, call us immediately at 310.210.9499. Repackage your item in the same packaging material in which it arrived.
Guarantee & Return Policy
100% Satisfaction Guaranteed. If for any reason you are not satisfied with your purchase, you can return the item within 14 days of receipt for a full refund of the cost of the item. Returns must be insured when shipped back to us. Shipping costs, insurance, and handling charges (if any) are non-refundable. Please include a copy of your original invoice and return the item in the original packaging material. Your credit card will be refunded 5 to 10 days after we receive your return. There are no returns on custom orders. For further information, please contact us at 310.210.9499.
Sales Tax
Arizona and California residents will automatically have sales tax added at time of checkout. All orders designated for shipment within Arizona will be charged 8.8% sales tax and all orders designated for shipment within California will be charged 8.25% sales tax.
Suggest a Product!
If there is a particular product that interests you and is not found on our site, please request it by sending us an email.
Customer Service:
Via
e-mail or by
telephone at 310.210.9499
Monday - Friday 9am to 7pm PST
Saturday & Sunday 10am to 6pm PST
Finally, our mission is to bring original artwork to a broader audience. We offer the consumer accessibility to our artists and ownership of original artwork and what better way than through the internet?
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